Below FAQ are some common concerns of our clients.
If you have other questions, please just send it to service@colewelltools.com.
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Frequently Asked Questions
Q: “Are you a manufacturer or trading company??”
A: We are a manufacturer.
Q: “What is your MOQ ?”
A: 1 set. But the more quantity you order, price will be much cheaper.
Q: “What payment way do you accept?”
A: We accept payment by T/T, L/C, Paypal, etc.
Q: “When will you delivery goods?”
A: It takes 5-7 days after receiving your payment. The specific delivery time depends on the items and the quantity of your order.
Q: “Do you accept customize according to buyer’s requirement?”
A: Yes, OEM is available.
Q: “How many workers in factory?”
A: We have own factory, and about 70 workers totally.
Q: “How to get a sample?”
A: We can offer samples but you need to afford the sample fee and the transport fee. Sample fee will deduct in the mass order in the further.
Q: “What’s the warranty for tools?”
A: We offer two years warranty except the consumable parts.